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After spending over 40 years as a leader in the communications business,
including owning and operating radio stations, a concert promotions company, a
radio/TV production studio and as one of the original owners of the Seattle
Mariners, Bellevue entrepreneur Lester M. Smith purchased a small Seattle-based
business forms manufacturer in 1987.
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Changing the profile of the company was his number one goal.
Named after Danny Kaye, the former Hollywood entertainer, and Lester Smith,
Kaye-Smith is solely owned by Kaye-Smith Enterprises.
Today, Kaye-Smith is an industry leader in the data-driven communications and
document outsourcing business. Our over 250 employees serve Pacific Northwest
based companies doing business regionally, nationally or internationally. It
was Mr. Smith’s philosophy of investing in good people and state-of-the-art technology that
has led Kaye-Smith to become a diverse organization capable of offering a
complete suite of products and services.
Kaye-Smith is a software company, a manufacturing company and a service company.
As a software company, Kaye-Smith developed an on-line, real-time Supply Chain/Inventory Management
system considered the most sophisticated and robust in the industry today.
Rapsedi (pronounced Rhapsody) provides customers with interactive access and
instant status on their inventory. It also allows the capability to
electronically place releases for shelf stock (finished goods) or to access an
electronic archive and request materials on-demand from our digital output
equipment. Through Rapsedi, each and every transaction is tracked; inventory
monitored and expenses cost allocated live and in real time.
As a manufacturing company, our main operation is located in Renton, Washington. This facility occupies
over 150,000 square feet of manufacturing, storage and fulfillment space
operating 24 hours, 7 days a week. Our Portland, Oregon operations include
another 50,000 square feet of manufacturing, storage and fulfillment space, and
serves as our exclusive disaster recovery/business continuity facility.
We are a service company. Candidly, what separates us from our competition is our dedication and
commitment to service. After all, while projects come and go, relationships
remain. We've built our business and our reputation on a foundation of close
partnerships with our customers… customers who rely on us for sound advice, industry acumen and close
assistance. As you prosper, so do we.
Kaye-Smith continues to be an ever-changing and evolving organization…a company much different today than even a few short years ago. This evolution
is based on the demands of our customers. As their products and service needs
change, so have we. And we are committed to continue developing processes and
methodologies that drive the expenses associated with print, document
production, mail processing, fulfillment, warehousing, distribution and
inventory management to us – and away from our customers.
As a single source provider, we operate fully staffed departments in the
following product and service disciplines:
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Electronic Composition/Pre-Press
Graphic Design
Custom Business Forms Printing
Web and Flat Sheet Printing
Label Manufacturing
Commercial Printing
Digital Black & White Printing
Four Color Process Digital Printing
Print-On-Demand (POD) Systems
On-Line Inventory Management
Database Management
Postal Standardization
Address Sortation/Hygiene
Variable Laser Imaging
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Lettershop/Mailing Services
Financial Communication Processing (statements/invoicing)
Intelligent Inserting
Fulfillment/Pick & Pack Operations
Facilities Management
Warehousing/Secure Storage
ARISTO Shipping System
Desktop/Delivery Services
Electronic Forms Consultation
Customer Lifecycle Marketing Programs
Response Analysis
Lead Management
Web 2 Print Applications
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Kaye-Smith’s objective is simple: Save our clients both time and money, while providing unparalleled execution. We start by offering many products and services within a single entity. Next, we
utilize our systems to help streamline the print, document and supply chain
management process. This methodology begins by appointing experienced and
talented document consultant and customer service personnel to their team.
Together with our systems, critical information is monitored and tracked,
allowing our customers to make more informed strategic business decisions.
Kaye-Smith is poised to custom-create programs truly unique to meet the
individual needs of our clients. Our management is nearby and decisions are
swiftly made. We have the financial resources to stay in the forefront of
technology, yet we’re small enough to provide unparalleled customer service.
Kaye-Smith’s ultimate goal is not just customer satisfaction, but customer loyalty.
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